At Green Choice Proteins, we prioritize quality and customer satisfaction. As our products are consumable, we generally do not offer returns on purchases. However, if you are dissatisfied with your order, please reach out to us, and we will do our best to resolve the issue.

Product Quality and Replacements
Our products are made with all-natural ingredients, and occasional clumping may occur. If you have recently purchased a product and are unhappy with it, please contact us at info@gcproteins.com.au with your receipt or proof of purchase, and we will arrange a replacement if necessary.

Return Process
To initiate a return, please contact us at info@gcproteins.com.au. Returns should be sent to the following address:
[Insert Return Address Here]
If your return is accepted, we will provide you with a return shipping label and instructions on how to send your package. Items returned without prior approval will not be accepted.

Damages and Issues
Please inspect your order upon delivery and contact us immediately if you receive a defective, damaged, or incorrect item. We will evaluate the issue and take appropriate action to resolve it.

Non-Returnable Items
Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges
If you wish to exchange an item, the fastest way is to return the item and place a new order for the desired product after your return is accepted.

Refunds
Once we receive and inspect your return, we will notify you if your refund is approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to reflect the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@gcproteins.com.au.

For any further questions regarding returns or refunds, feel free to reach out to us at info@gcproteins.com.au.